1
Definitions
In these Terms and Conditions, the following terms carry the meanings set out below unless the context expressly requires otherwise:
- "ambon4" / "the Company" / "we" / "us" / "our"
- Refers to the operator of the website accessible at https://ambon4.cam and all associated sub-domains and services.
- "Platform"
- The website, mobile browser interface, and all software, tools, and services made available by ambon4 to registered users.
- "Member" / "Player" / "User" / "you"
- Any natural person who has successfully registered an account on the Platform and accepted these Terms and Conditions.
- "Account"
- The individual member account created upon completion of the registration process, through which a Player accesses the Platform's services.
- "Balance"
- The total funds held in a Player's Account at any given time, denominated in Indonesian Rupiah (IDR / Rp).
- "Bonus"
- Any promotional credit, free spin, cashback, or other incentive granted by ambon4 to a Player, subject to applicable wagering requirements.
- "Wagering Requirement" / "Rollover"
- The number of times a Bonus amount (or, where specified, the Bonus plus deposit amount) must be wagered before withdrawal of winnings derived from that Bonus is permitted.
- "KYC" (Know Your Customer)
- The identity and source-of-funds verification process mandated by ambon4 prior to processing withdrawal requests or at any time the Company deems verification necessary.
- "Prohibited Territory"
- Any jurisdiction in which online gambling is explicitly unlawful and where ambon4 does not hold or cannot lawfully obtain a licence to operate.
2
Eligibility
Access to and use of the ambon4 Platform is restricted to individuals who meet all of the following criteria:
- You must be a natural person (not a corporate entity) and a resident of Indonesia.
- You must be at least 21 years of age at the time of registration and throughout the duration of your membership. ambon4 strictly prohibits underage gambling.
- You must have full legal capacity to enter into a binding agreement under the laws applicable to your place of residence.
- You must not be a current or former employee, director, officer, contractor, or affiliate of ambon4, nor an immediate family member or household member of any such person.
- You must not be self-excluded from any gambling platform or subject to any court order or legal restriction that would prohibit you from participating in online gaming activities.
- You must not be acting on behalf of a third party or as a nominee for another individual.
Age Verification: ambon4 reserves the right to request proof of age at any time. Where a Player is found to be under 21 years of age, their Account will be immediately suspended, all funds withheld pending investigation, and the matter may be referred to relevant authorities. Any winnings accumulated by an underage player will be forfeited in their entirety.
By registering an Account, you warrant that you meet all eligibility requirements listed above. ambon4 shall not be liable for any loss or damage arising from a Member's misrepresentation of their eligibility.
3
Account Registration
To access the full range of services offered by ambon4, you must complete the registration process and create an Account. The following conditions apply to account registration and ongoing account maintenance:
- One Account Per Person: Each individual may hold only one Account on the ambon4 Platform. Opening multiple accounts ("multi-accounting") is strictly prohibited and will result in the immediate closure of all associated accounts and forfeiture of all balances and pending withdrawals.
- Accurate Information: You must provide complete, truthful, and current information during registration, including your full legal name, date of birth, residential address in Indonesia, active email address, and valid Indonesian mobile phone number. Providing false information constitutes a material breach of these Terms.
- Account Security: You are solely responsible for maintaining the confidentiality of your username and password. ambon4 will never contact you to request your password. You must notify our support team immediately if you suspect unauthorized access to your Account.
- Contact Information Updates: You must keep your registered contact details current. ambon4 will not be liable for any failure to deliver communications to an outdated email address or phone number.
- Account Non-Transferability: Your Account is personal to you and may not be sold, transferred, pledged, or assigned to any third party under any circumstances.
Indonesian Local Bank Requirement: To facilitate deposits and withdrawals, you will be required to link at least one Indonesian bank account (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, or Bank Permata) or verified e-wallet (OVO, DANA, GoPay, ShopeePay, LinkAja) that is registered in your own name and matches your ambon4 Account details.
4
Identity Verification (KYC)
ambon4 maintains a comprehensive Know Your Customer (KYC) process to prevent fraud, underage gambling, money laundering, and other illicit activities. All Members are subject to KYC requirements as follows:
- Standard Verification: Before processing your first withdrawal, you must submit a valid government-issued Indonesian identity document. Accepted documents include: Kartu Tanda Penduduk (KTP — National Identity Card) or Surat Izin Mengemudi (SIM — Driving Licence). The document must be current, legible, and clearly show your full name, date of birth, and photograph.
- Enhanced Verification: Where transactions exceed defined thresholds, or where suspicious activity is identified, ambon4 may request additional documentation including
proof of address (a utility bill or bank statement issued within the last three months), source-of-funds declaration, and/or a selfie photograph holding your identity document.
- Processing Time: ambon4 aims to complete standard KYC reviews within 24 hours of receiving all required documents. Enhanced verification may take up to 72 hours. Withdrawals will remain on hold until verification is successfully completed.
- Right to Request: ambon4 reserves the right to request KYC documentation at any time during the lifecycle of your Account, not solely at withdrawal. Failure to provide requested documents within 14 calendar days may result in Account suspension.
- Data Handling: All documents submitted for KYC purposes are handled in strict accordance with our Privacy Policy. Documents are stored securely, used only for verification and compliance purposes, and deleted in line with our data retention schedule.
5
Deposits & Withdrawals
All financial transactions on the ambon4 Platform are conducted exclusively in Indonesian Rupiah (IDR). The following terms govern deposits and withdrawals:
5.1 Deposits
- Minimum deposit: Rp 10.000. No maximum deposit limit applies under standard account conditions.
- Supported deposit channels include all major Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja).
- Deposits must be made from a bank account or e-wallet registered in your own name. Third-party deposits are strictly prohibited and will be refunded, less any applicable processing fees.
- ambon4 does not charge deposit fees; however, your bank or e-wallet provider may apply their own transfer charges.
- Deposits are credited to your Account Balance upon confirmation of receipt from the relevant payment provider, typically within minutes.
5.2 Withdrawals
- Minimum withdrawal: Rp 50.000. Maximum single withdrawal: Rp 50.000.000 per transaction, subject to daily and weekly limits applicable to your account tier.
- Withdrawals are processed only to a bank account or e-wallet registered in your own name and matching your verified Account details.
- Standard withdrawal processing time is between 5 minutes and 3 hours for verified accounts. Processing times may be extended during public holidays or periods of high transaction volume.
- ambon4 reserves the right to conduct additional security checks on withdrawal requests, which may extend processing time. Members will be notified promptly if additional verification is required.
- Withdrawal requests submitted after 23:00 WIB may be processed the following business day.
Important: ambon4 reserves the right to reverse any deposit or withhold any withdrawal where fraud, money laundering, or breach of these Terms is suspected. In such cases, the matter may be referred to the relevant authorities and all funds held pending investigation.
6
Bonuses & Promotions
ambon4 offers a range of bonuses and promotional offers to eligible Members. All bonuses are subject to the following general terms, supplemented by the specific terms published alongside each individual promotion:
- Wagering Requirements: Unless explicitly stated otherwise, all bonus funds are subject to a minimum wagering requirement of 10x (ten times) the bonus amount before withdrawal is permitted. Some promotions may carry higher rollover requirements — please check the individual promotion page for details.
- Eligible Games: Wagering contributions vary by game type. Slots generally contribute 100% toward wagering requirements. Live casino games (Baccarat, Roulette, Blackjack) typically contribute 10%. Sports betting via bandar bola (sportsbook) markets contributes 100% on settled single bets and mix parlay (accumulator) bets with minimum odds of 1.50 per selection. Togel (numbers lottery) bets contribute 50%. Game-specific contribution rates are published on the Promotions page.
- Bonus Expiry: Unless stated otherwise, bonus funds and associated wagering requirements must be completed within 30 calendar days of the bonus being credited. Expired bonuses are forfeited without compensation.
- One Bonus at a Time: Members may not hold more than one active bonus simultaneously unless the promotion terms explicitly permit stacking.
- Abuse and Misuse: ambon4 employs automated detection systems to identify bonus abuse, including but not limited to: opening multiple accounts to claim the same promotion, placing opposing bets to reduce risk while meeting wagering requirements ("bonus hunting"), or colluding with other players. Any such activity will result in forfeiture of the bonus, associated winnings, and may result in permanent Account closure.
- Right to Withdraw Offers: ambon4 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Once a bonus has been credited to an Account, its terms at the time of crediting will apply.
7
Game Rules & Betting
All games and betting markets available on the ambon4 Platform are governed by the following general rules, supplemented by the specific rules applicable to each game or market:
- All game outcomes are determined by certified Random Number Generator (RNG) technology for virtual games, and by live event outcomes for sports betting markets. ambon4 does not manipulate outcomes.
- Published Return-to-Player (RTP) percentages are theoretical long-term averages calculated over millions of game rounds and are not a guarantee of individual session returns.
- For sports betting, including voor bola (Asian handicap) and mix parlay (accumulator) markets, the outcome of settled bets is final. In the event of a technical error or data feed failure, ambon4 reserves the right to void affected bets and refund stakes.
- Minimum and maximum stake limits apply to all games and markets. These are displayed within the game interface or market listing prior to placing a bet.
- In the event of a disconnection during a live game round or bet placement, ambon4's server records constitute the definitive record of the game state and any wager placed. ambon4 is not liable for losses resulting from the Member's own internet or device failure.
- Decisions made by ambon4's Game Integrity team regarding disputed game outcomes are final and binding, subject to the escalation procedure set out in our FAQ.
8
Prohibited Activities
The following activities are strictly prohibited on the ambon4 Platform. Engaging in any prohibited activity constitutes a material breach of these Terms and may result in immediate Account suspension, forfeiture of funds, and referral to law enforcement authorities:
- Opening, operating, or benefiting from more than one Account on the Platform.
- Providing false, misleading, or fraudulent information during registration, KYC, or at any other time.
- Using the Platform to launder money, finance terrorism, or conduct any other criminal activity.
- Using automated software, bots, scripts, artificial intelligence tools, or any other mechanism to interact with the Platform in a manner that is not through the standard human-operated browser interface.
- Exploiting software bugs, glitches, or errors in the Platform for financial gain. Any winnings obtained through exploitation of a technical error will be voided.
- Colluding with other players in card games, sports betting syndicates, or any other context where collusion confers an unfair advantage.
- Accessing the Platform from a jurisdiction where online gambling is prohibited by local law.
- Attempting to reverse-engineer, decompile, or otherwise access the source code of the Platform or any game offered thereon.
- Engaging in abusive, threatening, or discriminatory behavior toward ambon4 staff or other Platform users.
9
Account Suspension & Closure
ambon4 reserves the right to suspend or permanently close any Account at its sole discretion, with or without prior notice, in the following circumstances:
- Breach of any provision of these Terms and Conditions.
- Failure to complete KYC verification within the stipulated timeframe.
- Reasonable suspicion of fraudulent activity, money laundering, or other criminal conduct.
- Receipt of a court order, regulatory directive, or law enforcement request requiring Account suspension.
- Account inactivity for a continuous period of 12 months or more (see below).
Inactive Account Policy: An Account is considered inactive if no login or financial transaction has occurred for 12 consecutive months. ambon4 will notify you via your registered email address 30 days prior to applying an inactivity fee of Rp 10.000 per month to cover administrative costs. Inactivity fees will cease to apply once the Account Balance reaches zero. Accounts with a zero balance that remain inactive for a further 12 months may be permanently closed.
Voluntary Closure: You may request closure of your Account at any time by contacting our support team. All verified, eligible funds will be returned to your registered withdrawal method within 5 business days, subject to completion of any outstanding KYC or security checks.
10
Responsible Gaming
ambon4 is firmly committed to promoting responsible gaming practices and protecting vulnerable individuals. As a condition of membership, all Players acknowledge that:
- Gambling is intended to be a form of entertainment and should never be considered a source of income or a means to resolve financial difficulties.
- ambon4 provides self-exclusion tools, deposit limits, loss limits, wagering limits, and session time reminders, all of which can be activated by contacting our support team or through the responsible gaming section of your Account settings.
- Self-exclusion requests will be processed within 24 hours and cannot be reversed for the duration of the selected exclusion period.
- Players who believe their gambling may be causing harm are strongly encouraged to contact our Indonesian-speaking support team, available 24/7, or to seek assistance from independent support organisations.
For full details of ambon4's responsible gaming framework, please visit our dedicated Responsible Gaming page.
11
Limitation of Liability
To the maximum extent permitted by applicable law, ambon4 expressly excludes all liability for:
- Any direct, indirect, incidental, special, consequential, or punitive losses or damages arising from your use of or inability to use the Platform.
- Loss of funds due to unauthorized Account access resulting from your failure to maintain the security of your credentials.
- Platform downtime, service interruptions, or technical failures beyond ambon4's reasonable control, including failures of third-party payment providers, internet service providers, or game software vendors.
- Inaccuracies in odds, game information, or promotional terms resulting from typographical or data-feed errors, provided ambon4 takes reasonable steps to correct such errors promptly upon discovery.
- Any losses arising from your reliance on information provided on the Platform that does not constitute professional financial, legal, or investment advice.
In any event, ambon4's total aggregate liability to you in connection with any single event or series of related events shall not exceed the total amount deposited by you to your Account in the 30 days immediately preceding the event giving rise to the claim.
12
Privacy & Data
ambon4 collects, processes, and stores personal data in accordance with our Privacy Policy, which forms an integral part of these Terms and Conditions. By registering an Account, you consent to the collection and processing of your personal data as described therein.
Key data practices include: collection of registration and KYC data for identity verification; transaction data for fraud prevention and financial record-keeping; gameplay data for platform improvement and responsible gaming monitoring; and communication data to provide customer support. Full details of data categories, legal bases for processing, retention periods, and your rights as a data subject are set out in our Privacy Policy.
13
Intellectual Property
All content on the ambon4 Platform — including but not limited to the brand name, logo, website design, software, text, graphics, images, audio, video, and game assets — is the exclusive property of ambon4 or its licensed third-party providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the Platform without the prior written consent of ambon4.
14
Amendments
ambon4 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, ambon4 will provide at least 7 days' prior notice via email to your registered address and/or a prominent notice on the Platform.
Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform immediately and may request Account closure in accordance with Section 9 above.
We recommend bookmarking this page and reviewing it periodically. The "Last Updated" date at the top of this page indicates when the most recent revision was made.
15
Governing Law
These Terms and Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with internationally recognized principles of online gaming law and the rules of the licensing jurisdiction under which ambon4 operates.
Any dispute that cannot be resolved through ambon4's internal complaints procedure shall be referred to binding arbitration conducted in the English language under the rules of a mutually agreed international arbitration body. The arbitration award shall be final and binding on both parties.
Nothing in this clause shall prevent either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to protect its rights pending the outcome of arbitration proceedings.